Effective Date: 1st May 2025

 

At Titan Trade Global, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR), EU GDPR, and the Data Protection Act 2018.

 

1. Who We Are

Titan Trade Global Ltd

Registered in England and Wales

Company Number: 11442405

Registered Office: 7 Bell

Contact Email: info@titantrade.global

Data Protection Officer: Contact Privacy Team at info@titantrade.global

 

2. What Data We Collect

We may collect and process the following types of personal data:

 

Identity Data – Name, title, company name, etc.

Contact Data – Email address, phone number, business address

Technical Data – IP address, browser type, operating system, time zone, and other device information

Usage Data – Information about how you use our website, pages visited, time spent

Marketing & Communication Data – Preferences for receiving marketing, email subscriptions, etc.

We do not knowingly collect personal data from children under 16.

 

3. How We Collect Your Data

We collect data through:

 

Forms you fill in on our website (e.g., contact, subscription)

Direct email communications

Cookies and analytics tools (e.g., Google Analytics)

Event or webinar registrations

4. Why We Collect Your Data (Legal Basis)

Under data protection laws, we must have a lawful basis for using your personal data. These include:

 

Consent – For marketing emails or cookies

Contractual necessity – To provide services you request

Legitimate interests – To operate and improve our services

Legal obligations – To comply with laws and regulations

5. How We Use Your Data

We may use your data to:

 

Respond to your enquiries

Provide services and support

Send you newsletters, updates, or promotional emails (if you consented)

Improve our website and services

Comply with legal or regulatory obligations

6. Sharing Your Data

We only share your data when necessary and with trusted third parties, such as:

 

Email service providers (e.g., Mailchimp, SendGrid)

Website analytics providers (e.g., Google Analytics)

IT support services

Legal or regulatory authorities (if required)

We do not sell your data.

 

7. International Data Transfers

Some of our service providers may be located outside the UK or EEA. In such cases, we ensure appropriate safeguards are in place, such as:

 

UK or EU-approved Standard Contractual Clauses (SCCs)

Providers certified under UK-US Data Bridge or EU-U.S. Data Privacy Framework (if applicable)

8. Data Retention

We retain personal data only as long as necessary for the purposes we collected it, or as required by law. After that, it is securely deleted or anonymised.

 

9. Your Rights

Under the UK and EU GDPR, you have the right to:

 

Access your personal data

Correct inaccurate or incomplete data

Erase your data (“right to be forgotten”)

Restrict or object to processing

Withdraw consent at any time

Lodge a complaint with the Information Commissioner's Office (ICO) (www.ico.org.uk)

To exercise these rights, please contact us at info@titantrade.global

 

10. Cookies

We use cookies to improve your experience and analyze traffic. You will be asked to consent to non-essential cookies when you visit our website.

 

11. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

 

SSL encryption

Access controls

Regular system updates

Secure third-party hosting

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you by email.

 

13. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us

 

Privacy Team

Titan Trade Global Ltd